Since launching two months ago, Apple Music has garnered 11 million users even amidst an array of complaints over the mess of bugs the service has. Compared to it’s competitor Spotify, who holds the lead with 75 million users (of which 20 million are premium subscribers), Apple has a long way to go.
In an interview with The Guardian, iTunes chief Oliver Schusser has admitted that the company has “a bit of homework to do”.
“There’s a lot of work going into making the product better. Our focus is on editorial and playlists, and obviously we have teams all around the world working on that, but we’re also adding features and cleaning up certain things,” Schusser explains.
This is a rare occurrence for Apple, which is normally very hush-hush about their products. It’s likely they are responding to a backlash of complaints since its release, including one massive Apple blogger, Jim Dalrymple said “Apple Music is a nightmare and I’m done with it,” according to UK Business Insider.
This comes shortly after Apple announced a number of massive acts headlining the Apple Music Festival, including The Weeknd, The Chemical Brothers, One Direction, Disclosure, Pharrell Williams, and Florence + the Machine.
Next week the company will be holding a press event, with rumors of possible presenting a new iPhone; so we could see some changes in the weeks to come.