Whitby Man Finally Refunded After Getting a Dirty Tee Instead of a VR Headset

Next time you buy something from Walmart make sure you're not getting a dirty t-shirt and glass cleaner

After receiving Christmas money from his family, PJ Mazzonna thought he purchased a Sony Playstation VR Headset from Walmart. Instead, Mazzonna received a dirty t-shirt, two water bottles, glass cleaner, and a demo disc.

After two weeks of hashing it out with Walmart’s customer service team, Mazzonna finally received a refund for the headset.

 

On Wednesday, a manager from Walmart told Mazzonna that they’ll refund the $600.

“I guess they didn’t believe me at the time,” he said. “I don’t know what ended up changing. I would have liked to have seen a bit of a faster response on this.”

Apparently people receive damaged goods from Walmart all the time. It’s a recurring problem.

Read our previous story about Mazzonna’s experience purchasing the headset here.

 

Feature image courtesy of Sergey Galyonkin.