TTC to list real-time bus passenger counts on Rocket Man and transit apps

The initiative will start on April 16

The Toronto Transit Commission (TTC) has announced that as of tomorrow, customers will be able to see real-time passenger counts on TTC buses through the Rocket Man and other Transit mobile apps.

The new initiative is to ensure that riders can stay safe amid COVID-19, so that they can avoid overcrowding on TTC vehicles.

“You’ll be able to see the volume of passengers on vehicles approaching your stop to help you choose which vehicle you’re most comfortable boarding,” the TTC shared in a news release.
 


Approximately 1,966 out of the TTC’s 2,000 vehicles will be equipped with Automatic Passenger Counting (APC) devices that determine how many people board and depart a bus using infrared light at its doors.

The data will be indicated by one, two, or three icons. One icon means a bus is “not busy,” which means it falls between 0 and 30 per cent capacity; two icons means it is “busy,” or falling in the range of 30 and 80 per cent capacity; and three icons means the bus “very busy,” falling at 80 per cent capacity or more.

The info will be made available for the next two or three buses approaching a stop. Although, sometimes the information in the apps may be delayed, meaning the readings could be inaccurate.

“The TTC reminds customers that actual bus loads can change quickly as passengers board and exit vehicles, particularly at busy stops. Customers are advised to continue to use their own discretion and comfort level when deciding to board a vehicle.”